Tour-Mate Systems - Industry leaders in Creative Technology & Interpretation.

  • Biltmore


    Interpretive Solutions

    Industry leaders in Technology & Creative Interpretation.
  • Empire State2


    Interpretive Solutions

    Industry leaders in Technology & Creative Interpretation.
  • Carlsbad Caverns


    Interpretive Solutions

    Industry leaders in Technology & Creative Interpretation.
  • Slider Glacier Skywalk


    Interpretive Solutions

    Industry leaders in Technology & Creative Interpretation.
  • Slider Rushmore


    Interpretive Solutions

    Industry leaders in Technology & Creative Interpretation.
  • Sitting in Gallery


    Interpretive Solutions

    Industry leaders in Technology & Creative Interpretation.


What We Do

Award Winning Interpretive Solutions

Tour-Mate Systems Limited is an award winning interpretive solutions provider with clients all across the globe. We are a full service provider able to accomodate any request including ground-up content creation, interpretation consulting, and the purchase or rental of an interpretive system.

We have been offering Interpretive Solutions since 1988 and have worked with venues all over the globe. Millions of people have taken Tour-Mate tours in museums, art galleries, historic sites, zoos, aquariums, botanical gardens, national parks and commercial establishments. Our high quality, easy to use hardware and software, as well as our approach to content creation, ensures that each visitor has a significantly enhanced and memorable experience.

Content Creation

Turnkey audio and multimedia tour content creation: writing, editing, production

Interpretive Products

We offer a variety of platforms for achieving your interpretive goals.

Fast service times

Our North American service depots allow for quick turnaround for repairs and maintenance.

Service Solutions

We offer multiple plans to ensure your system is always in perfect working condition, allowing you to choose the best route for your business

Content Management

Our Edit software enables you to edit and change your tours over time, organizing them as you see fit!

Accessible Interpretation

We offer solutions that cater to differently-abled individuals, in hopes that our solutions are as accessible as possible.

Contact Us!

Call 800-216-0029 or 416-636-5654 to speak with a Client Services staff member!

Latest Technology and Hardware

Featured Clients

Betsy Ross House Betsy Ross House
Illinois Holocaust Museum And Education Center Illinois Holocaust Museum And Education Center
Flagler Museum Flagler Museum
BC Hydro BC Hydro
Mission Mission
Jupiter Inlet Lighthouse And Museum Jupiter Inlet Lighthouse And Museum
National Museum Of The Pacific War National Museum Of The Pacific War
USS Bowfin and Pacific Fleet Submarine Museum
Sacramento History Museum Sacramento History Museum
Vizcaya Museum And Gardens Vizcaya Museum And Gardens
Mount Rushmore Mount Rushmore
Museum Of Russian Icons Museum Of Russian Icons

Client Testimonials

  • USS Bowfin Submarine Museum & Park

    “We needed to refresh the audio tour of our submarine and museum and to explore content delivery options. We selected Tour-Mate after an industry wide search and have been thoroughly satisfied with our decision. The content creation process was interactive and the end result was a significant improvement over our previous version. Tour-Mate was an outstanding partner throughout the challenges of the COVID-19 pandemic and we look forward to working with them for years to come.”

    Chuck Merkel, President and Executive Director of USS Bowfin Submarine Museum & Park
  • Sacramento History Museum

    "We’re really happy with the TM600 Tour-Mate system, which serves The Sacramento History Museum’s three tour programs beautifully. The Museum needed to upgrade from a radio frequency sound system to digital, and Tour-Mate’s system provides improved sound quality with a price that fit our budget, and comes with extremely responsive service.

    The Tour-Mate units are lightweight and small (guides portray 19th Century characters and hide the transmitters in their costumes) and easy to maintain. And we know we’ll get a quick and friendly response to our maintenance and operations questions. That’s really important to us."

    Tour Manager
    Sacramento History Alliance and Sacramento History Museum
  • Illinois Holocaust Museum & Education Center

    “As a Museum that values the power of storytelling to teach, learn, and inspire our audiences on the history and lessons of the Holocaust, the Tour-Mate system enables our guides with a high-level of clarity and meaning to connect with our visitors on a personal and more intimate level. They have enabled us to grow our tour program for both student and adults, and allowed them to share the same galleries without diminishing the experience or effectiveness of the tour quality because the guides are able to have an almost “private” conversation with their groups, providing another level of human connection for both our docents and the visitors.”

    Kelley Szany
    Director of Education
  • BC Hydro

    "I just wanted to let you know that setup of the audio tours went really well at all three centres and all devices are running well… Thanks again for all your help, we have to say that we’re so excited at how easy the pieces are to use and how it took just a few minutes to set everything up including the security alerts."

    Jaclyn D’Souza
    Marketing Specialist, Visitor Centres

    "The wands are certainly a hit. We’ll be looking to add more languages over the next few years and perhaps even more tour “stops” on each tour."

    Kiran Gill Judge
    Manager, Visitor Centres
  • Henry Morrison Flagler Museum

    "When we made the switch to TourMate Systems, inc. from a major competitor, we did so with confidence that both the products and the client services provided to us would be far superior than what we'd been served as the industry standard. The SC550 continues to be a customer favorite for its easy to use design and intuitive programming. The TourMate team on whole continues to exceed our expectations around every turn, nearly a decade after beginning to work with them."

    Flagler Museum
  • Mission San Juan Capistrano

    "Mission San Juan Capistrano is a California mission, historic landmark, and museum located midway between Los Angeles and San Diego. We welcome 300,000 guests every year, and strive to share our mission of education, inspiration, and preservation with all who visit. Our audio tour, developed with Tour-Mate Systems, helps our organization provide a high quality educational experience to all who visit. It has been a pleasure working with Tour-Mate’s creative team in developing our tour, which incorporates, storytelling, music, and history. Our guests remark at the quality of the tour, and walk away with a better appreciation and understanding of the Mission’s significance as a historic, cultural and religious site. We are pleased with Tour-Mate’s top rate customer service and have found the entire system of audio tour equipment easy to use in our daily operations."

    Megan Dukett
    Education and Interpretive Program Director
  • Museum of Russian Icons

    “The Museum of Russian Icons has been Tour Mate customers for twelve years. Visitors love being able to access so much additional content at their own pace.”

    Tara Young
    Deputy Director

Featured Installations