About Us

About Us

Tour-Mate’s Story

Tour-Mate has been offering Interpretive Solutions since 1988. Millions of people have taken Tour-Mate tours in museums, art galleries, historic sites, zoos, aquariums, botanical gardens, national parks and commercial establishments. Our high quality, easy to use hardware and software, as well as our approach to content creation ensures that each visitor has a significantly enhanced visit experience.

From script creation to production, translation to recording; our experienced content creation team can assist you each step of the way in ensuring that you communicate your interpretive vision to your visitors in a fun and engaging way. Tour-Mate’s preferred approach to creating content is to treat it as a ‘work for hire’. We believe that having clients own their own content provides them with the maximum flexibility to provide quality interpretation to their visitors across a variety of platforms. Should your institution have Tour-Mate create your content as a ‘work for hire’, all tour copyrights that would normally attach to Tour-Mate, would transfer to your institution upon completion of the project.

Tour-Mate offers clients a fully integrated interpretive experience on multiple platforms. Our products include compact, robust and affordable TourMedia multimedia guides; the easy to use SC600 & SC600 Mini Audio Wands featuring MP3 sound, random access capability, and multiple language/tour options; the Eco Series of outdoor stationary audio platforms, North Americas first ecological, power-smart, self-contained tour guide systems; the innovative and cutting edge OSS+ Mobile App Creation and Publishing Platform, and the interactive Group Guide Platforms for experience enhancement of group travelers and accessibility.

‘Taking care of our clients’ needs’ has been the cornerstone of our success. Whether your institution has one hundred visitors or one million visitors, your total satisfaction is our primary goal. Once a Tour-Mate Interpretive Solution is in place, we view it as only the beginning of our on-going relationship. We see it as our responsibility to ensure that your interpretive solution runs smoothly.

Management Team

Neil Poch

President

Neil Poch established Tour-Mate in 1988. Prior to establishing Tour-Mate, Mr. Poch had a successful career with large multinational companies in consumer package goods marketing and in market research/marketing consulting. Mr. Poch is based in Toronto and directs the Company’s international sales and marketing efforts as well as oversees the day-to-day administration of the Company.

Shahar Chudy

Director of Operations

Shahar Chudy has been a vital member of the Tour-Mate fraternity since 2001. Mr. Chudy has an extensive background in Electronics Manufacturing and Communications Technology, working in both the civilian and military sectors. Based in Toronto, Mr. Chudy oversees hardware development, manufacturing, service and technical support associated with Tour-Mate’s products.

Roya Dostzadah

Manager – Marketing and Sales

Roya Dostzadah joined Tour-Mate in 2007 as a Project Director focusing on client relations and managing interpretive projects. She now heads up Tour-Mate’s Sales and Marketing efforts, focusing on client service, as well as supervising the Tour-Mate client services team. Ms. Dostzadah graduated from the University of Toronto, with an Honours Degree in Economics.

Careers

Interested in being a part of our team? Send an email to info@tourmate.com with your resume to get the conversation started.