Listen Clearly
and See Differently.

Every corner of a museum and every path of a visitor attraction has a story worth telling. 

Explore our Creative Services

Tour-Mate

SC600 Mini

The ultimate guide in your pocket
Explore Tour-Mate
Audio Guides

Tour-Mate

Touch+ 4

Android OS powered handheld interactive multimedia guide
Explore Tour-Mate
Multimedia Guides

Tour-Mate

TM600

Designed to allow one or two leaders to speak to the group simultaneously
Explore Tour-Mate
Group Guides

Tour-Mate

Eco-Box

Off-grid, self-powered, listening station
Explore Tour-Mate
Outdoor Solutions

Tour-Mate

“Tap & Listen”

Off-grid, solar-powered, revenue-generating, listening station
Explore Tour-Mate
Outdoor Solutions

Listen Clearly
and See Differently.

Every corner of a museum and every path of a visitor attraction has a story worth telling. 

Explore our Creative Services

Tour-Mate

SC600 Mini

The ultimate guide in your pocket
Explore Tour-Mate
Audio Guides

Tour-Mate

Touch+ 4

Android OS powered handheld interactive multimedia guide
Explore Tour-Mate
Multimedia Guides

Tour-Mate

TM600

Designed to allow one or two leaders to speak to the group simultaneously
Explore Tour-Mate
Group Guides

Tour-Mate

Eco-Box

Off-grid, self-powered, listening station
Explore Tour-Mate
Outdoor Solutions

Tour-Mate

“Tap & Listen”

Off-grid, solar-powered, revenue-generating, listening station
Explore Tour-Mate
Outdoor Solutions

Listen Clearly
and See Differently.

Every corner of a museum and every path of a visitor attraction has a story worth telling. Our robust technology and expertly crafted content transform every visit into a personal journey of discovery and fascination.
Contact us to create a unique experience.

Explore our Creative Services

Tour-Mate

SC600 Mini

The ultimate guide in your pocket
Explore Tour-Mate
Audio Guides

Tour-Mate

Touch+ 4

Android OS powered handheld interactive multimedia guide
Explore Tour-Mate
Multimedia Guides

Tour-Mate

TM600

Designed to allow one or two leaders to speak to the group simultaneously
Explore Tour-Mate
Group Guides

Tour-Mate

Eco-Box

Off-grid, self-powered, listening station
Explore Tour-Mate
Outdoor Solutions

Tour-Mate

“Tap & Listen”

Off-grid, solar-powered, revenue-generating, listening station
Explore Tour-Mate
Outdoor Solutions

Tour-Mate has been at the forefront of interpretive solutions since 1988, enriching the experiences of millions of visitors across museums, art galleries, historic sites, zoos, aquariums, botanical gardens, national parks, and commercial establishments worldwide.

The Tour-Mate Difference

Outstanding Playback Quality and Reliability

Our platforms ensure consistent performance and clear playback quality, designed for exceptional interpretive content delivery.

Explore our Products

Offer ADA Accessible Content to your Visitors

Our tours offer ADA-compliant features, including ASL interpretation and audio description, to enhance accessibility and ensure your tour is tailored to meet the needs of all visitors.

Accessible Interpretation

Award Winning Content

Recognized for our award-winning content, we excel in producing detailed and engaging content that elevates interpretive experiences with superior quality and insight.
Content Creation Services

Sales Services

We specialize in providing tailored interpretive solutions, consulting closely with clients to ensure they receive the right services to enhance their site effectively.
Contact our Project Development Team

Flexible Financing Solutions

Tour-Mate offers flexible financing solutions: purchase, lease, rental, revenue-sharing, and hybrid options, allowing us to tailor our interpretive content and hardware to meet your unique needs and budget.

Learn About Financing Options

In-house and On-location Service Available for All Products

Tour-Mate offers extensive in-house and on-site service and repair for all products, providing prompt and expert support to ensure the optimal performance and longevity of your interpretive content and hardware.

Visit our Support Page

You Own Your Content

Our approach ensures that sites retain full ownership of the interpretive content we provide, giving them complete control and flexibility over their materials.
Content Creation Services

You Own Your Content

Our approach ensures that sites retain full ownership of the interpretive content we provide, giving them complete control and flexibility over their materials.
Content Creation Services

Valuable Visitor Usage Data

Tour-Mate provides advanced visitor metrics and usage logging, enabling sites to analyze visitor behavior and gain valuable insights to enhance their interpretive experience.
Audio Guide Analytics
Multimedia Analytics
Outdoor Analytics

Outstanding Playback Quality and Reliability

Our platforms ensure consistent performance and clear playback quality, designed for exceptional interpretive content delivery.

Explore our Products

Offer ADA Accessible Content to your Visitors

Our tours offer ADA-compliant features, including ASL interpretation and audio description, to enhance accessibility and ensure your tour is tailored to meet the needs of all visitors.

Accessible Interpretation

Award Winning Content

Recognized for our award-winning content, we excel in producing detailed and engaging content that elevates interpretive experiences with superior quality and insight.
Content Creation Services

Sales Services

We specialize in providing tailored interpretive solutions, consulting closely with clients to ensure they receive the right services to enhance their site effectively.
Contact our Project Development Team

Flexible Financing Solutions

Tour-Mate offers flexible financing solutions: purchase, lease, rental, revenue-sharing, and hybrid options, allowing us to tailor our interpretive content and hardware to meet your unique needs and budget.

Learn About Financing Options

In-house and On-location Service Available for All Products

Tour-Mate offers extensive in-house and on-site service and repair for all products, providing prompt and expert support to ensure the optimal performance and longevity of your interpretive content and hardware.

Visit our Support Page

You Own Your Content

Our approach ensures that sites retain full ownership of the interpretive content we provide, giving them complete control and flexibility over their materials.
Content Creation Services

You Own Your Content

Our approach ensures that sites retain full ownership of the interpretive content we provide, giving them complete control and flexibility over their materials.
Content Creation Services

Valuable Visitor Usage Data

Tour-Mate provides advanced visitor metrics and usage logging, enabling sites to analyze visitor behavior and gain valuable insights to enhance their interpretive experience.
Audio Guide Analytics
Multimedia Analytics
Outdoor Analytics

Tour-Mate has been at the forefront of interpretive solutions since 1988, enriching the experiences of millions of visitors across museums, art galleries, historic sites, zoos, aquariums, botanical gardens, national parks, and commercial establishments worldwide.

Our commitment to exceptional quality is reflected in our engaging and informative content and user-friendly hardware and technology platforms — designed to enhance every visit.

The Tour-Mate Difference

Outstanding Playback Quality and Reliability

Our platforms ensure consistent performance and clear playback quality, designed for exceptional interpretive content delivery.

Explore our Products

Award Winning Content

Recognized for our award-winning content, we excel in producing detailed and engaging content that elevates interpretive experiences with superior quality and insight.
Content Creation Services

Offer ADA Accessible Content to your Visitors

Our tours offer ADA-compliant features, including ASL interpretation and audio description, to enhance accessibility and ensure your tour is tailored to meet the needs of all visitors.

Accessible Interpretation

Sales Services

We specialize in providing tailored interpretive solutions, consulting closely with clients to ensure they receive the right services to enhance their site effectively.
Contact our Project Development Team

Flexible Financing Solutions

Tour-Mate offers flexible financing solutions: purchase, lease, rental, revenue-sharing, and hybrid options, allowing us to tailor our interpretive content and hardware to meet your unique needs and budget.

Learn About Financing Options

In-house and On-location Service Available for All Products

Tour-Mate offers extensive in-house and on-site service and repair for all products, providing prompt and expert support to ensure the optimal performance and longevity of your interpretive content and hardware.

Visit our Support Page

You Own Your Content

Our approach ensures that sites retain full ownership of the interpretive content we provide, giving them complete control and flexibility over their materials.
Content Creation Services

Valuable Visitor Usage Data

Tour-Mate provides advanced visitor metrics and usage logging, enabling sites to analyze visitor behavior and gain valuable insights to enhance their interpretive experience.
Audio Guide Analytics
Multimedia Analytics
Outdoor Analytics

Our starting point is that the exhibits at an attraction are the hero. Our work is to provide enhancements to the whole of the visitor experience. The aim is to make the exhibit more engaging so that people will be more connected to the meaning of the exhibit ... When they leave, they will tell their friends, neighbors, and acquaintances. If we do it right, the experience will live in visitors' memories.

Neil Poch, CEO & Founder, Tour-Mate Systems Ltd.
Visit the About Us Page

Our starting point is that the exhibits at an attraction to be the hero. Our work is to provide enhancements to the whole of the visitor experience. The aim is to make the exhibit more engaging so that people will be more connected to the meaning of the exhibit ... When they leave, they will tell their friends, neighbors, and acquaintances. If we do it right, the experience will live in visitors' memories.

Neil Poch, CEO & Founder, Tour-Mate Systems Ltd.
Visit the About Us Page

What our clients say about us

We received word that we have been awarded an AASLH award for our work to incorporate the stories of Black and Indigenous people in our interpretation—specifically, the audio guide, ... We are so grateful to you all for your work and help and support and advice.
Catherine MatthewsDirector of Education, Old North Illuminated
Thanks again for all your help, we have to say that we’re so excited at how easy the pieces are to use and how it took just a few minutes to set everything up including the security alerts."
Jaclyn D'SouzaMarketing Specialist, Visitors Centres, BC Hydro
It has been a pleasure working with Tour-Mate’s creative team in developing our tour ... Our guests remark at the quality of the tour, and walk away with a better appreciation and understanding of the Mission’s significance as a historic, cultural and religious site.
Megan DukettEducation & Interpretive Program Director, Mission San Juan Capistrano
We selected Tour-Mate after an industry wide search and have been thoroughly satisfied with our decision. The content creation process was interactive and the end result is a significant improvement over our previous version.
Chuck MerkelPresident and Executive Director of USS Bowfin Submarine Museum & Park
When we made the switch to Tour-Mate Systems, inc. from a major competitor, we did so with confidence that both the products and the client services provided to us would be far superior than what we'd been served as the industry standard. ...The Tour-Mate team... continues to exceed our expectations around every turn, nearly a decade after beginning to work with them.
Member & Visitor Services DirectorHenry Morrison Flagler Museum
The Tour-Mate [Group Guide] units are lightweight and small ... and easy to maintain. And we know we’ll get a quick and friendly response to our maintenance and operations questions —That’s really important to us.
Tour ManagerSacramento History Alliance & Sacramento History Museum
We are pleased with Tour-Mate’s top rate customer service and have found the entire system of audio tour equipment easy to use in our daily operations.
Megan DukettEducation & Interpretive Program Director, Mission San Juan Capistrano
The wands are certainly a hit. We’ll be looking to add more languages over the next few years and perhaps even more tour “stops” on each tour.
Kiran Gill JudgeManager, Visitors Centres, BC Hydro
Tour-Mate is an outstanding partner throughout the challenges of the COVID-19 pandemic and we look forward to working with them for years to come.
Chuck MerkelPresident and Executive Director of USS Bowfin Submarine Museum & Park
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We received word that we have been awarded an AASLH award for our work to incorporate the stories of Black and Indigenous people in our interpretation—specifically, the audio guide, ... We are so grateful to you all for your work and help and support and advice.
Catherine MatthewsDirector of Education, Old North Illuminated
Thanks again for all your help, we have to say that we’re so excited at how easy the pieces are to use and how it took just a few minutes to set everything up including the security alerts."
Jaclyn D'SouzaMarketing Specialist, Visitors Centres, BC Hydro
It has been a pleasure working with Tour-Mate’s creative team in developing our tour ... Our guests remark at the quality of the tour, and walk away with a better appreciation and understanding of the Mission’s significance as a historic, cultural and religious site.
Megan DukettEducation & Interpretive Program Director, Mission San Juan Capistrano
We selected Tour-Mate after an industry wide search and have been thoroughly satisfied with our decision. The content creation process was interactive and the end result is a significant improvement over our previous version.
Chuck MerkelPresident and Executive Director of USS Bowfin Submarine Museum & Park
When we made the switch to Tour-Mate Systems, inc. from a major competitor, we did so with confidence that both the products and the client services provided to us would be far superior than what we'd been served as the industry standard. ...The Tour-Mate team... continues to exceed our expectations around every turn, nearly a decade after beginning to work with them.
Member & Visitor Services DirectorHenry Morrison Flagler Museum
The Tour-Mate [Group Guide] units are lightweight and small ... and easy to maintain. And we know we’ll get a quick and friendly response to our maintenance and operations questions —That’s really important to us.
Tour ManagerSacramento History Alliance & Sacramento History Museum
We are pleased with Tour-Mate’s top rate customer service and have found the entire system of audio tour equipment easy to use in our daily operations.
Megan DukettEducation & Interpretive Program Director, Mission San Juan Capistrano
The wands are certainly a hit. We’ll be looking to add more languages over the next few years and perhaps even more tour “stops” on each tour.
Kiran Gill JudgeManager, Visitors Centres, BC Hydro
Tour-Mate is an outstanding partner throughout the challenges of the COVID-19 pandemic and we look forward to working with them for years to come.
Chuck MerkelPresident and Executive Director of USS Bowfin Submarine Museum & Park
Previous
Next

Customer Success Stories

We pride ourselves on the success of our clients and the connection they create with their visitors.

Featured Client: Biltmore Estates, NC
Client Showcase
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Tour-Mate is an award-winning interpretive solutions provider.

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Contact Tech Support and Service Department
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