Accessible Interpretation

Ensuring comprehensive accessibility isn't just a goal—it's a necessity. We're dedicated to making your cultural spaces not only enjoyable and memorable but also inclusive for all visitors

Shahar Chudy, Director of Operations, Tour-Mate Systems Ltd.

Tailored Solutions for Universal Access

Our commitment to accessibility is woven into the fabric of our product design philosophy:

  • Ongoing Innovation: We recognize that accessibility is an ever-evolving field. Our team continuously researches and implements the latest advancements to enhance the inclusivity of our products.
  • Diverse Needs, Diverse Solutions: From audio description,  touch navigable and Braille additions to hardware, and talking interfaces for the visually impaired to closed captioning, ASL/sign language videos, to custom hardware Induction loops for various types of hearing impairment, we offer a range of features to cater to multiple accessibility needs.
Beyond Compliance:

Content that speaks to everyone

While we ensure compliance with accessibility standards, our vision extends beyond mere requirements. We strive to create content that not only accommodates, but truly enhances the experience for all visitors, regardless of their abilities.

Our video playback capaable devices can deliver ASL/sign language interpretive content, allowing users who rely on sign language, access to information through visual communication.

Video

American Sign Language (ASL) and Closed Captioning: Biltmore Estate

Closed captioning or subtitling displays transcribed text and information on the video to provide additional interpretive information.

Video

American Sign Language (ASL) and Closed Captioning: Biltmore Estate

This feature consists of an in depth narration of the tour and its surroundings. It is intended to assist those who are blind or visually impaired.

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  • "AD-CatawabaRiverTank-SeaLifeAquarium".

Audio Description: Sea Life Aquarium

A simple and reliable solution to assist your hearing-impaired guests. Possible with any tour.

 

This feature makes it possible for our devices to include versions of each tour that are presented using language to accommodate the user’s specific linguistic requirements.

Beyond Compliance:

Equipment designed with care in mind

Our hardware solutions feature a range of accessibility features. Further different hardware can be modified to provide custom solutions.

This standard component comes on all our Listening Wands. It features a raised center button, allowing for easy identification and navigation simply by touch.

Some equipment features a talking keypad. This allows individuals with a visual impairment to hear the stop number and find their bearings along the tour.

Android TalkBack is an accessibility service that assists vision impaired individuals by voicing the words displayed on their device. This feature is available on our TourMedia Touch+.

The Braille Overlay Keypad is applied directly on top of the keypad. It is available on most of our devices.

Tour content is automatically triggered to play as the user walks along the tour path. This allows users with limited dexterity to participate without the need enter a number into the keypad.

Allows individuals wearing a hearing aid to have the audio delivered directly into their device. This is available for Listening Wands, Touch +, and Tour-Mate Eco Products.

 

The low-grip options allow individuals with little use of their hands or those with low gripping strength to have equal access to the audio information.

Tour-Mate is Your Partner in Inclusive Cultural Experiences

Embarking on a new project, or redesigning of existing facilities to accommodate accessibility enhancements, can be a daunting undertaking. By choosing Tour-Mate, you’re partnering with a company that:

  • Prioritizes accessibility in every product design
  • Offers flexible, customizable solutions to meet your unique needs
  • Stays at the forefront of accessibility technology and best practices
Our team has extensive experience designing interpretive experiences that cater to all kinds of venues, ensuring inclusivity for every visitor!

Let’s work together to make your cultural space a beacon of inclusivity, where every visitor can engage, learn, and create lasting memories.

Discover how our accessibility features can transform your visitors’ experiences. 

Contact us to learn more about our inclusive solutions. 

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Tour-Mate is an award-winning interpretive solutions provider.

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