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Tour-Mate has been offering Interpretive Audio Guide Solutions since 1988.
Millions of people have used our Audio Guide systems in museums, art galleries, historic sites, zoos, aquariums, botanical gardens, national parks and commercial establishments.
Our Project Development Team can help you plan a perfect interpretive solution.
Enhance your venue with our interactive multimedia guides!
Available on Tour-Mate’s robust hardware platform or as downloadable apps for personal devices, our engaging, interactive content transforms your visitors’ experience.
Our Project Development Team can help you plan a perfect interpretive solution.
Transform your guided tours with our Group Guide Systems.
Guides can engage with their groups through crystal-clear audio with personalized volume control and the freedom to move around.
Our Project Development Team can help you plan a perfect interpretive solution.
Designed for durability and high-quality audio performance…
Our weatherized outdoor audio interpretive products are the perfect choice for nature trails, outdoor exhibits, and any outdoor environment.
Our Project Development Team can help you plan a perfect interpretive solution.
Tour-Mate has been offering Interpretive Audio Guide Solutions since 1988.
Millions of people have used our Audio Guide systems in museums, art galleries, historic sites, zoos, aquariums, botanical gardens, national parks and commercial establishments.
Our Project Development Team can help you plan a perfect interpretive solution.
Enhance your venue with our interactive multimedia guides!
Available on Tour-Mate’s robust hardware platform or as downloadable apps for personal devices, our engaging, interactive content transforms your visitors’ experience.
Our Project Development Team can help you plan a perfect interpretive solution.
Transform your guided tours with our Group Guide Systems.
Guides can engage with their groups through crystal-clear audio with personalized volume control and the freedom to move around.
Our Project Development Team can help you plan a perfect interpretive solution.
Designed for durability and high-quality audio performance…
Our weatherized outdoor audio interpretive products are the perfect choice for nature trails, outdoor exhibits, and any outdoor environment.
Our Project Development Team can help you plan a perfect interpretive solution.
Our clients, whether they host a hundred visitors annually or one million, have numerous options when choosing an interpretive platform provider. Why, then, have so many chosen Tour-Mate? We believe that the answer lies in our approach to doing business.
First, we listen to prospective clients and show them the respect they deserve. Big or small, simple requirements or advanced custom solutions, we take the time to understand the issues facing our prospective clients and what types of interpretive approaches represent the best solutions for them. Secondly, we strive to provide the best value for our clients. To us, ‘value’ is a composite that includes price, product, personal attention, and long-term client service.
Our clients, whether they host a hundred visitors annually or one million, have numerous options when choosing an interpretive platform provider. Why, then, have so many chosen Tour-Mate? We believe that the answer lies in our approach to doing business. First, we listen to prospective clients and show them the respect they deserve. Big or small, simple requirements or advanced custom solutions, we take the time to understand the issues facing our prospective clients and what types of interpretive approaches represent the best solutions for them. Secondly, we strive to provide the best value for our clients. To us, ‘value’ is a composite that includes price, product, personal attention, and long-term client service.
We are proud to offer a variety of interpretive solutions, and we are committed to working with you to ensure that you get the best solution for your venue.
Mirna El Sayed, Director of Marketing & Sales, Tour-Mate Systems Ltd.
2024 marks over 13 years of partnership with the Flagler Museum. Previously, the museum used a tour guide system from another provider, which fell short of their expectations for service and support. The museum needed a new audio system with tour content in both English and Spanish installed and operational within 30 days.
Meeting this tight deadline was challenging, especially given the need to install the equipment in late December. Nevertheless, Tour-Mate’s team worked tirelessly around the clock to ensure the successful implementation of the system. Within the 30-day time frame, the Flagler Museum staff received comprehensive training on both the SC550 system and its Edit Capability software.
2024 marks over 13 years of partnership with the Flagler Museum. Previously, the museum used a tour guide system from another provider, which fell short of their expectations for service and support. The museum needed a new audio system with tour content in both English and Spanish installed and operational within 30 days.
Meeting this tight deadline was challenging, especially given the need to install the equipment in late December. Nevertheless, Tour-Mate’s team worked tirelessly around the clock to ensure the successful implementation of the system. Within the 30-day time frame, the Flagler Museum staff received comprehensive training on both the SC550 system and its Edit Capability software.
* Audio sample provided by the client
Early 2020 marked the beginning of a strong partnership with the Diefenbunker Museum. The Diefenbunker was in search of a multimedia player capable of supporting tours in eight languages, including two indigenous languages.
Tour-Mate’s team executed the project with meticulous attention to detail, developing an interactive map and tour stops designed to enhance user engagement and experience. Last year, the tour was further updated to include an additional Indigenous language, Ojibwe, using its unique character set. The successful implementation and positive feedback from both visitors and museum staff have led to an extended partnership for many years to come.
Early 2020 marked the beginning of a strong partnership with the Diefenbunker Museum. The Diefenbunker was in search of a multimedia player capable of supporting tours in eight languages, including two indigenous languages.
Tour-Mate’s team executed the project with meticulous attention to detail, developing an interactive map and tour stops designed to enhance user engagement and experience. Last year, the tour was further updated to include an additional Indigenous language, Ojibwe, using its unique character set. The successful implementation and positive feedback from both visitors and museum staff have led to an extended partnership for many years to come.
* Audio sample provided by the client
Tour-Mate Platform
In the early 2000s, the Denver Art Museum was in search of a new audio tour provider for their temporary exhibitions due to service issues with its existing supplier. Tour-Mate stepped in by maintaining a buffer stock of equipment and offering prompt service, including repairs and returns within 5 days. Our operations team also ensures the equipment is assembled and tested on-site before each exhibition begins to guarantee flawless performance.
This enduring partnership with the museum highlights our dedication to service excellence and our ability to consistently meet expectations.
In the early 2000s, the Denver Art Museum was in search of a new audio tour provider for their temporary exhibitions due to service issues with its existing supplier. Tour-Mate stepped in by maintaining a buffer stock of equipment and offering prompt service, including repairs and returns within 5 days. Our operations team also ensures the equipment is assembled and tested on-site before each exhibition begins to guarantee flawless performance.
This enduring partnership with the museum highlights our dedication to service excellence and our ability to consistently meet expectations.
European Master pieces – English General tour Sample:
European Master pieces – English Family tour Sample:
Tour-Mate Platform
2024 marks over 13 years of partnership with the Flagler Museum. Previously, the museum used a tour guide system from another provider, which fell short of their expectations for service and support. The museum needed a new audio system with tour content in both English and Spanish installed and operational within 30 days.
Meeting this tight deadline was challenging, especially given the need to install the equipment in late December. Nevertheless, Tour-Mate’s team worked tirelessly around the clock to ensure the successful implementation of the system. Within the 30-day time frame, the Flagler Museum staff received comprehensive training on both the SC550 system and its Edit Capability software.
Over the past decade, the Virginia Museum of Fine Arts and Tour-Mate have developed a robust partnership dedicated to enriching the Museum’s temporary exhibitions with high-quality audio tour components.
Tour-Mate’s short-term rental and flexible program options have perfectly complemented the Museum’s exhibitions, enhancing the visitor experience. Our prompt response, attentive service, and personalized client care have consistently led to successful implementations and fostered a strong, ongoing collaboration.
Tour-Mate Platform
Old North Illuminated, which manages the Old North Church visitor experience, sought innovative ways to engage visitors while sharing its rich history. Old North’s collaboration with Tour-Mate began in 2020 with a group guide system designed to offer tailored experiences for small groups during the church’s general visiting hours.
Recent research has significantly broadened Old North’s interpretation. It now includes stories about its Black and Indigenous congregants, as well as its connections to slavery and colonialism. Last year, Tour-Mate developed a new audio tour in both English and Spanish, integrating these insights with the site’s role in the American Revolution. The response from visitors has been overwhelmingly positive, praising the tour for its simplicity, informativeness, and thought-provoking content. The Old North Illuminated was awarded the prestigeous AASLH Award of Excellence for their work.
Old North was highly impressed with their experience working with the Tour-Mate team. From start to finish, the process was smooth and well-managed. Tour-Mate clearly outlined the process and costs, and was mindful of the target launch in April. Their enthusiasm and sensitivity to the complexities of Old North’s narrative were evident throughout the project.
Old North Illuminated, which manages the Old North Church visitor experience, sought innovative ways to engage visitors while sharing its rich history. Old North’s collaboration with Tour-Mate began in 2020 with a group guide system designed to offer tailored experiences for small groups during the church’s general visiting hours.
Recent research has significantly broadened Old North’s interpretation. It now includes stories about its Black and Indigenous congregants, as well as its connections to slavery and colonialism. Last year, Tour-Mate developed a new audio tour in both English and Spanish, integrating these insights with the site’s role in the American Revolution. The response from visitors has been overwhelmingly positive, praising the tour for its simplicity, informativeness, and thought-provoking content. The Old North Illuminated was awarded the prestigeous AASLH Award of Excellence for their work.
Old North was highly impressed with their experience working with the Tour-Mate team. From start to finish, the process was smooth and well-managed. Tour-Mate clearly outlined the process and costs, and was mindful of the target launch in April. Their enthusiasm and sensitivity to the complexities of Old North’s narrative were evident throughout the project.
Spanish General Tour Sample
Tour-Mate Platform
After facing service and maintenance challenges with its previous tour guide system provider, the Museum transitioned to Tour-Mate in late 2018. Tour-Mate’s Content Creation team developed a 30+-minute general audience audio tour available in seven languages. and an English children’s tour.
Despite the disruptions caused by the COVID-19 pandemic, the Tour-Mate team continued to enhance the tours, providing a comprehensive experience with added audio interpretation for the new museum building, the submarine, and the surrounding grounds. This effort required an additional 14 hours of content creation and remote adjustments due to travel restrictions.
After facing service and maintenance challenges with its previous tour guide system provider, the Museum transitioned to Tour-Mate in late 2018. Tour-Mate’s Content Creation team developed a 30+-minute general audience audio tour available in seven languages. and an English children’s tour.
Despite the disruptions caused by the COVID-19 pandemic, the Tour-Mate team continued to enhance the tours, providing a comprehensive experience with added audio interpretation for the new museum building, the submarine, and the surrounding grounds. This effort required an additional 14 hours of content creation and remote adjustments due to travel restrictions.
Tour-Mate Platform
Tour-Mate’s partnership with Asheville by Foot began in 2013 when the tour company first adopted our TM200 group guide to enhance their docent-led tours. This collaboration aimed to improve visitor experience and communication as visitors explored Asheville’s rich tapestry of history, art, and natural beauty on foot. Asheville by Foot’s curated walking tours showcase the city’s unique charm, from its historic architecture and vibrant arts scene to its scenic parks and bustling downtown.
In 2021, the tour company upgraded to TM600 equipment, which allowed two docents to lead a single group while maintaining seamless communication. This update enabled the docents to share their stories with greater authenticity and emotional engagement, providing a more immersive experience of this dynamic city.
Tour-Mate’s partnership with Asheville by Foot began in 2013 when the tour company first adopted our TM200 group guide to enhance their docent-led tours. This collaboration aimed to improve visitor experience and communication as visitors explored Asheville’s rich tapestry of history, art, and natural beauty on foot. Asheville by Foot’s curated walking tours showcase the city’s unique charm, from its historic architecture and vibrant arts scene to its scenic parks and bustling downtown.
In 2021, the tour company upgraded to TM600 equipment, which allowed two docents to lead a single group while maintaining seamless communication. This update enabled the docents to share their stories with greater authenticity and emotional engagement, providing a more immersive experience of this dynamic city.
In 2021, we embarked on a strong partnership with Richmond Tour Guys to elevate their walking tours of Virginia’s capital city. By incorporating the TM600 digital group-guided system, we enabled them to have two docents lead a single group, thus enhancing their tours.
With Tour-Mate’s equipment, Richmond Tour Guys can effortlessly communicate and reveal the vibrant history and hidden gems of the city. This collaboration allows them to share their passion and immerse visitors in Richmond’s unique blend of historical significance and contemporary culture.
In 2021, we embarked on a strong partnership with Richmond Tour Guys to elevate their walking tours of Virginia’s capital city. By incorporating the TM600 digital group-guided system, we enabled them to have two docents lead a single group, thus enhancing their tours.
With Tour-Mate’s equipment, Richmond Tour Guys can effortlessly communicate and reveal the vibrant history and hidden gems of the city. This collaboration allows them to share their passion and immerse visitors in Richmond’s unique blend of historical significance and contemporary culture.
Tour-Mate Platform
Over the past seven years, Mission San Juan Capistrano and Tour-Mate have built a strong partnership focused on enhancing the visitor experience. We have continually updated and refined the MSJC tours to provide the best possible experiences at this historic Spanish mission.
During this time, MSJC and the Tour-Mate team have developed audio tours for adults and children in multiple languages. MSJC has also introduced additional tours, including Garden and Christmas Lights tours. Group Guide systems have been added to enrich school group visits further, enhancing students’ educational experience.
Recently, Mission San Juan Capistrano extended its partnership with Tour-Mate. Together, they look forward to many more years of collaboration to further enrich the visitor experience at MSJC.
Over the past seven years, Mission San Juan Capistrano and Tour-Mate have built a strong partnership focused on enhancing the visitor experience. We have continually updated and refined the MSJC tours to provide the best possible experiences at this historic Spanish mission.
During this time, MSJC and the Tour-Mate team have developed audio tours for adults and children in multiple languages. MSJC has also introduced additional tours, including Garden and Christmas Lights tours. Group Guide systems have been added to enrich school group visits further, enhancing students’ educational experience.
Recently, Mission San Juan Capistrano extended its partnership with Tour-Mate. Together, they look forward to many more years of collaboration to further enrich the visitor experience at MSJC.
In 2013, Tour-Mate collaborated with the Mount Rushmore team to create an engaging multilingual audio tour using the Tour-Mate’s self-guided audio tour platform. Five years later, Mount Rushmore launched a multimedia tour and once again partnered with Tour-Mate to enhance the visitor experience with Tour-Mate’s bespoke multimedia player. The success of this partnership stemmed from the reliable, user-friendly, and durable design of Tour-Mate’s platform. Additionally, Tour-Mate’s exceptional client care and service have been key factors in sustaining this long-term collaboration.
In 2013, Tour-Mate collaborated with the Mount Rushmore team to create an engaging multilingual audio tour using the Tour-Mate’s self-guided audio tour platform. Five years later, Mount Rushmore launched a multimedia tour and once again partnered with Tour-Mate to enhance the visitor experience with Tour-Mate’s bespoke multimedia player. The success of this partnership stemmed from the reliable, user-friendly, and durable design of Tour-Mate’s platform. Additionally, Tour-Mate’s exceptional client care and service have been key factors in sustaining this long-term collaboration.
Over the years, Florida Forest Services has partnered with Tour-Mate to install Solar Eco Posts along their trails and parks, enhancing audio interpretation for visitors. The straightforward and reliable design of these outdoor audio platforms allows parks to offer multilingual audio experiences that are eco-friendly and solar-powered. Built to withstand the region’s humid and harsh weather, these units don’t require electrical connections and have proven successful.
Over the years, Florida Forest Services has partnered with Tour-Mate to install Solar Eco Posts along their trails and parks, enhancing audio interpretation for visitors. The straightforward and reliable design of these outdoor audio platforms allows parks to offer multilingual audio experiences that are eco-friendly and solar-powered. Built to withstand the region’s humid and harsh weather, these units don’t require electrical connections and have proven successful.
Tour-Mate Platform
Since the introduction of outdoor interpretation platforms 25 years ago, numerous parks and trails within National and State Parks have partnered with Tour-Mate to install a range of outdoor interpretive platforms, enhancing audio experiences for visitors. The Eco-Box, featuring manually cranked audio interpretation, successfully engages visitors with diverse audio messages and animal sounds. Meanwhile, the reliable design of the Solar Eco-Post enables parks to provide multilingual audio experiences that are eco-friendly and solar-powered, requiring no electrical connections. Additionally, Solar Sign Kits have transformed static signs into dynamic audio-rich experiences across different parks and trails.
Since the introduction of outdoor interpretation platforms 25 years ago, numerous parks and trails within National and State Parks have partnered with Tour-Mate to install a range of outdoor interpretive platforms, enhancing audio experiences for visitors. The Eco-Box, featuring manually cranked audio interpretation, successfully engages visitors with diverse audio messages and animal sounds. Meanwhile, the reliable design of the Solar Eco-Post enables parks to provide multilingual audio experiences that are eco-friendly and solar-powered, requiring no electrical connections. Additionally, Solar Sign Kits have transformed static signs into dynamic audio-rich experiences across different parks and trails.
In 2022, following a visit to one of Tour-Mate’s clients, Clearwater Marine Aquarium partnered with Tour-Mate to create an audio tour aimed at enhancing visitor experiences. The audio tour was designed to be dynamic, allowing for regular updates. In 2023, the tour launched successfully, receiving positive feedback from both visitors and aquarium staff.
English General Tour Sample 1
English General Tour Sample
2013 marked the start of a strong and responsive partnership between Tour-Mate and Monterey Bay Aquarium. The Aquarium sought to enhance the group visitation experience and turned to Tour-Mate’s TM600 system for clear, crisp and seamless communication among group members. For more specialized tours, they also acquired the TM800 system, which offers a talk-back feature for group interaction. Tour-Mate’s prompt responsiveness and quick turnaround service have been essential to the success of this ongoing relationship.
In 2024, we celebrated over 12 years of a fruitful partnership with BC Hydro, a collaboration that has continually evolved to enhance visitor experiences. Our journey began with the introduction of the SC600 audio guide platform, which provided a robust foundation for audio tours at various sites. In 2020, we upgraded our offerings to the SC600 mini audio guides, incorporating new languages, and updates to ensure that our tours remained engaging and accessible to a diverse audience.
The enduring success of this partnership can be attributed to the reliability, user-friendliness, and durability of Tour-Mate’s audio guide platform. Our commitment to exceptional client care and service has also played a crucial role in fostering this long-term collaboration.
In 2024, we celebrated over 12 years of a fruitful partnership with BC Hydro, a collaboration that has continually evolved to enhance visitor experiences. Our journey began with the introduction of the SC600 audio guide platform, which provided a robust foundation for audio tours at various sites. In 2020, we upgraded our offerings to the SC600 mini audio guides, incorporating new languages, and updates to ensure that our tours remained engaging and accessible to a diverse audience.
The enduring success of this partnership can be attributed to the reliability, user-friendliness, and durability of Tour-Mate’s audio guide platform. Our commitment to exceptional client care and service has also played a crucial role in fostering this long-term collaboration.
Hindi General Tour Sample
2013 marked the start of a strong and responsive partnership between Tour-Mate and the Bureau of Engraving and Printing. BEP sought to enhance its visitor experience by offering a self-guided audio tour and turned to Tour-Mate’s SC550 system for its reliability and ruggedness. A few years later, a Spanish tour was added to cater to visitors who speak the language.
2013 marked the start of a strong and responsive partnership between Tour-Mate and the Bureau of Engraving and Printing. BEP sought to enhance its visitor experience by offering a self-guided audio tour and turned to Tour-Mate’s SC550 system for its reliability and ruggedness. A few years later, a Spanish tour was added to cater to visitors who speak the language.
English General Tour Sample
Spanish General Tour Sample
Tour-Mate Platform
With much excitement and enthusiasm, Tour-Mate has partnered with the Cincinnati Reds to enhance the group tour experience by offering TM600 Group Guided system. The system provides clear, crisp, and seamless communication among group members. Together, we look forward to continuing this journey, exploring new opportunities for innovation and visitor engagement in the years to come.
Tour-Mate Platform
For more than 20 years, Tour-Mate has proudly partnered with the Country Music Hall of Fame to significantly enhance the visitor experience through our innovative audio tour service. This longstanding collaboration has allowed us to create immersive, engaging experiences that resonate with visitors and celebrate the rich heritage of Country Music.
Our commitment to exceptional service and client care has been pivotal in strengthening this partnership over the years. We prioritize prompt responses and proactive support, ensuring that the Hall of Fame has everything they need to deliver a seamless experience to their guests.
As we move forward, we remain dedicated to understanding and addressing their evolving equipment and usage needs. By continuously refining our solutions and staying attuned to their objectives, we look forward to further enriching the visitor experience at the Country Music Hall of Fame for years to come.
Tour-Mate Platform
Tour-Mate is an award-winning interpretive solutions provider.