Contact Us

Have questions or need assistance? We’re here to help!

Whether you’re interested in our audio tour solutions, have a specific project in mind, or want to learn more about what we do, we’d love to hear from you. Contact our office or contact our Project Development Team using the forms below, and we’ll get back to you as soon as possible. Your journey with us starts here.

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Head Office

Our head office is located in Toronto, Canada. Here, we coordinate our regional project development teams and manufacturing operations. Our service depot is also onsite.

137 St. Regis Crescent South Toronto, ON M3J 1Y6 Canada 

Telephone: (416) 636-5654 

Toll Free: (800) 216-0029 

Email: [email protected]

Latin America

Our Managing Director for Latin America, Guillermo Quijano Gonzalez is based in Cancún.

LatinoAmerica Mercadotecnia & Ventas 

Telephone: +52 9982134110 

Email: [email protected]

Sitio web en español

Contact our Project Development Team

"In our heart is a deep commitment to our clients' needs. So, we listen carefully to understand their requirements. Everything from simple request to complex, custom installations, requires us to understand our clients' goals so that we can provide the most effective strategy. That's how we deliver outstanding value — which is a combination of personalized care, competitive pricing, high-quality hardware, engaging content, and after-sales support."

Mirna El-Sayed, Director of Marketing and Sales, Tour-Mate Systems Ltd.

Select the from the regions below to get connected with your representative

Tour-Mate International Distributors

Tour-Mate has distributors all across the globe. If you don’t see your country listed, aren’t sure who to contact, or want to be added to the below list please send us a message.

Tour-Mate Service Team

Need support? Our Service Department is here to assist you.

We operate Monday through Friday,

  • 9 AM to 5 PM (Eastern Time Zone), or
  • 09:00 to 17:00 (UTC -5:00 (Summer), and UTC – 4:00 (Winter))

 

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We’re committed to responding to your inquiries as quickly as possible. For the fastest service, please email us at [email protected] or click on the button to use an email template to expedite your request.

We’ll get back to you shortly to help with whatever you need.

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Tour-Mate is an award-winning interpretive solutions provider.

Contact Project Development and Client Services
Contact Tech Support and Service Department
+1 (800) 216-0029
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