The Tour-Mate Solution Finder

"We are proud to offer a variety of interpretive solutions, and we are committed to working with you to ensure that you get the best solution for your venue."

Mirna El-Sayed, Director of Marketing & Sales, Tour-Mate Systems Ltd.

The Solution Finder is designed to make your search for the perfect product easy and efficient. Selecting features from the various product categories allows you to narrow the options quickly and find the product or products that best match your needs.

Whether you’re looking for specific features or a particular type of product, the tool provides a user-friendly way to explore our product line and find the right solution for you.

Understanding Interpretive Guide Features

Before you dive in, it may be useful to understand the meaning of the symbols used in our product descriptions; click on the expandable lists below.

This platform offers seamless integration with indoor setting, ensuring optimal sound and/or video quality and user experience in enclosed spaces.
This platform is engineered to withstand environmental conditions, delivering reliable and high-quality audio experiences in various outdoor settings.
2-way communication capabilities facilitates seamless interaction between a guide and their group, enabling real-time exchanges of information and instructions.

This device can also be modified to use an external A/C power supply.

This device features robust storage and delivery capabilities, enabling it to efficiently archive and transmit high-quality audio content to users on demand.
A Custom Interpretive Faceplate is designed to showcase informative and captivating text and imagery to visitors.
This device can automatically activate audio content when users enter specified areas, providing location-specific information and enhancing the visitor experience without manual operation.

This device is part of a system designed to grow with your needs. Additional visitor handsets or devices can be added as you go. 

This device can be configured with additional memory capacity, which means that you can deliver longer messages or language options.

This system features an extended range of 100 meters, ensuring clear audio transmission even in large or crowded spaces.

Device specifications that show this icon feature interactive touch screens to display multimedia content, including videos, navigable maps, menu options, language selection, ASL interpretation, etc.

These devices are able to sense infrared (IR) signals to trigger content or interactive options on the device. Unlike WiFi or Bluetooth location triggers, IR (the same type of signal as a television remote) requires line of sight, or a reflection, to work, This “directional” capability can be especially useful to add more nuanced visitor interaction, e.g. “the object you are looking at is a ______” 

This device provides synchronized audio content that automatically adjusts as users progress along a set path, ensuring relevant information is delivered in alignment with their location.
This device offers layered messaging, providing visitors with an introduction message followed by an option to press a button for detailed information on specific topics.
Dual tour guide functionality enables two guides to lead a single tour group simultaneously, enhancing communication and coverage of diverse topics during the tour.
This device’s capability to store multiple tours on a single unit allows users to easily switch between various guided experiences without needing separate devices for each tour.

This device features the ability to run the program in more than one language. The language setting will change the audio content for each of the tour stops to be in the specified language. This way, numbered stops within the venue will be consistent in the various languages being offered.

This device’s rechargeable battery feature allows users to power the device by simply recharging its batteries, reducing the need for frequent replacements and supporting sustainable use.
This device’s RFID access card unlocking feature allows users to easily access audio messages by simply scanning their card, ensuring that only those with the designated card can listen to the content.
This device is powered by the hand crank, which eliminates the need for an external power source by generating electricity through manual cranking, ensuring functionality in any setting.
Group guide equipment designed for a single tour guide ensures clear and effective communication with the entire tour group, allowing one guide to lead and interact with all participants simultaneously.
This device is powered by solar energy, ensuring it remains operational and environmentally friendly without the need for external electrical sources.

Synchronized Audio Playback uses radio frequency (RF) or infrared (IR) signals to trigger audio on the device, ensuring that the audio seamlessly aligns with other exhibit effects, such as lighting, to highlight specific features.

Video display capability allows it to show visual content along with audio instructions, enhancing the overall tour experience with multimedia.
Video synchronization capability ensures that video content plays in perfect alignment with timestamped audio, enhancing the tour experience with coherent and integrated multimedia.
This platform functions as a way-finder, helping visitors navigate and explore a site with ease by providing detailed location-based guidance.
This platform has ADA option capabilities, providing accessibility features to accommodate individuals with disabilities.
This device is capable of delivering ASL/sign language interpretive content, allowing users who rely on sign language access to information through visual communication.
Braille modifications allow visually impaired users to access written information through tactile reading.
Closed captioning or subtitling displays transcribed text and information on the video to provide additional interpretive information.
This device has the capability to provide narrated descriptions of visual elements to support individuals with visual impairments fully understand and engage with the tour.

TBA

This device allows users with hearing aids equipped with T-Coil technology to receive clear, direct audio transmissions, minimizing background noise and enhancing sound clarity.

This device features the ability to run the program in more than one language. The language setting will change the audio content for each of the tour stops to be in the specified language. This way, numbered stops within the venue will be consistent in the various languages being offered.

The keys on this device are tactile with distinct shapes and textures that provide physical feedback for navigation.
This device includes talking keys that audibly announce both numbers and other button functions, assisting visually impaired visitors in accurately navigating and operating the device.
Printed Tours provide a comprehensive booklet featuring stop numbers and a full transcript of the audio tour, ensuring an inclusive experience for visitors with hearing impairments.
This platform features low grip handles designed for ease of use, allowing visitors with physical disabilities to comfortable turn the knob and play audio for navigation.
This platform utilizes GPS/RF triggering to automatically play location-specific content to deliver relevant information exactly when and where it is needed.
Tour-Mate offers comprehensive audio recording and production services, including the creation and editing of high-quality audio guides that enhance visitor experiences with professional narration and sound design.
Tour-Mate provides custom tour app development, creating tailored mobile applications that integrate interactive audio guides with maps, multimedia content, and user-friendly features to enrich the tour experience.
Tour-mate offers music composition and production services to enhance tours with custom-designed soundtracks and audio elements, creating an immersive and emotionally engaging experience for visitors.
Tour-Mate provides script polishing services, refining and enhancing tour scripts for clarity, accuracy, and engaging presentation to ensure a compelling and informative audio experience for listeners.
Tour-Mate offers script translation services, providing accurate and culturally nuanced translations to ensure the audio guides are effectively communicated and engaging for a diverse, global audience.
Tour-Mate provides script writing services, creating tailored narratives that can be themed for different audiences such as adults, children, or specific interest groups, to ensure engaging and age-appropriate content for every visitor.
Tour-Mate offers video production services, producing high-quality video content that complements and enriches audio tours with visual storytelling and dynamic multimedia elements.
Tour-Mate provides on-site hardware servicing to ensure seamless operation and maintenance of audio equipment, allowing users to fully engage with interpretive equipment without technical interruptions.
Tour-Mate provides in-house hardware repairs at out Service Depot in Toronto, ON, ensuring that all equipment is expertly serviced and maintained within 10 business days.
Tour-Mate offers a comprehensive warranty and maintenance plan for our hardware, providing ongoing support and repairs to ensure your equipment remains in optimal condition and performs reliably.
This system can be acquired through lease terms, which are based on the size of the system and the length of the contract.
The outright-purchase option includes all components needed for proper operation of the system.
This system is available on a short-term rental basis for temporary use, based on agreed upon terms.
This system can be acquired through a Revenue Share model, in which clients pay Tour-Mate a fee based on the number of admission tickets/access card sold, with a minimum visitation guarantee and an agreed-upon contract duration.
This financing option accommodates seasonal fluctuations equipment needs and aligns payment rates with clients’ revenue patterns.

Explore and Compare Options

Next, to see a product recommendation, select the product group you want to explore and click on the important features that you wish to discuss with your Tour-Mate Project Development Team (Contact Us).

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SC600

Bringing stories to life, one stop at a time
Click here

SC600 Mini

The ultimate guide in your pocket
Click here

SC600 Linear

Immersive Tours, Engaging Stories
Click here

Touch+ 4

Android OS powered handheld interactive multimedia guide
Click here

Focus 3

Reliability and durability, delivering tours at museums, art galleries, and heritage sites
Click here

Look Tablet

Make your vision a reality.
Click here
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