Our clients have many choices for providers of interpretive platforms. Why then have so many chosen Tour-Mate? We believe that the answer lies in our approach to doing business.
First, we listen to prospective clients and show them the respect they deserve. Big or small, simple requirements or custom solutions, we take the time to understand what the issues facing our prospective clients are, and what types of interpretive approaches represent the best solutions for them.
Secondly, we strive to provide the best value for our clients. To us, ‘value’ is a composite that includes price, product, personal attention, and long term client service. We combine great products which cover a broad spectrum of interpretive attributes, with attractive pricing, attention to detail, and a constant attention to on-going service. No two clients’ requirements are exactly the same. As such, it is incumbent upon our Client Service Team, our Content Production Team and our Support Services Team to craft solutions that best meet or exceed prospective clients’ requirements.
We have selected a few examples of clients who, when they first came to us had problems, issues, and/ or communications/interpretive objectives which they needed to have addressed. Included in each example is how we were able to address these clients’ requirements.
Your entire staff has been a pleasure to work with throughout this project. I am extremely pleased with the end-product and look forward to
To have audio guides that are weather-proof and self-powered is ideal for our needs, and the sound quality is great
The Museum of Russian Icons is always very eager to tell other museum professionals how much we have enjoyed working with Tour-Mate.
Tour-Mate’s staff was professional, flexible, and responsive in helping us set up and maintain the system.
Tour-Mate’s willingness to work with us so that SC550 units could be mounted ‘permanently’ in benches was critical to the success
Tour-Mate is very professional, provides excellent customer service, and offers a products that are excellent interpretive tools
Tour-Mate’s donation will allow us to share important, historical stories from the Ground Zero Recovery with people visiting the museum