Design firm Staples and Charles came to Tour-Mate looking for a custom audio solution for the orientation area at Mark Twain House in Hartford, CT. Staples and Charles was looking for some of the functionality of the SC550 Wand, built into the furniture that visitors would be seated upon when in the orientation area.

The concept was to permit visitors to select from multiple audio tracks, and plug a set of headphones (provided by Mark Twain House) into the armrest of the bench upon which they were seated. A master override switch was required which would permit a group leader or a speaker to take control of the system and provide audio through a microphone, directly to the visitor.

Tour-Mate made custom modifications to its SC550 hardware and software, and worked with Proto Designs, the fabricator of the custom seating for the orientation area, to effect installation of the electronics into the armrests of the benches.