The Good Samaritan Hospital in Puyallup, WA was putting the finishing touches to a major facilities expansion. It came to Tour-Mate looking for a way to provide a tour of its new facilities to staff, donors/patrons, and the community at large. The hospital was looking to provide a large number of self-guided tours during a short, 10 day time frame.
Good Samaritan had a third party producer create its audio content and Tour-Mate provided a large SC550 system as the platform to provide the content to visitors. To minimize system set up and tear down, all the Charger/Programmer modules were factory installed into rolling, shock mounted, shipper cabinets. Installation required locating the cabinets near electrical outlets, removing protective, front cabinet cover panels and placing the SC550 Listening Wands into the charger pockets. Removal of the system was equally quick. The use of shock mounted shipper cabinets reduced system installation and removal times to under two hours, and resulted in considerable cost savings and logistical support efforts required from the hospital.
Your entire staff has been a pleasure to work with throughout this project. I am extremely pleased with the end-product and look forward to
To have audio guides that are weather-proof and self-powered is ideal for our needs, and the sound quality is great
The Museum of Russian Icons is always very eager to tell other museum professionals how much we have enjoyed working with Tour-Mate.
Tour-Mate’s staff was professional, flexible, and responsive in helping us set up and maintain the system.
Tour-Mate’s willingness to work with us so that SC550 units could be mounted ‘permanently’ in benches was critical to the success
Tour-Mate is very professional, provides excellent customer service, and offers a products that are excellent interpretive tools
Tour-Mate’s donation will allow us to share important, historical stories from the Ground Zero Recovery with people visiting the museum